M Purtill Plumbing
Review Summary
Purtill Plumbing receives consistently positive reviews for:
- Excellent service: Polite, professional, efficient, and prompt.
- Quality work: Attention to detail, reliable, and knowledgeable.
- Customer service: Responsive, caring, and provides great communication.
- Fair pricing: Reasonable prices, even in emergency situations.
- Trustworthiness: Saves customers money and provides honest assessments.
- Cleanliness: Respectful of homes, including wearing booties and cleaning up.
- Wide range of services: From new installations to repairs of various plumbing issues.
Reviews
View All on Google4.9
(40 reviews)
Jeff M
Purtill Plumbing did an absolutely fantastic job! They handled the water supply and drainage piping for my new basement bathroom exactly as I requested. The team was incredibly polite, professional, and efficient from start to finish. They took the time to ensure everything was installed properly and worked flawlessly. I couldn’t be happier with the results—everything was completed on time, with great attention to detail. If you’re looking for a reliable and skilled plumbing company, I highly recommend Purtill Plumbing!
Richard Wade
Absolutely the best customer service. Came to my home for help with a sump pump issue, and quickly diagnosed the issue. Will gladly keep them in mind if any other plumbing issues arise in the future.
Mary Pfeiffer
Amazing service, yet again. This company is a class act in quality and customer service. Always providing prompt service with pricing that makes sense. Thank you again for saving the day! Garrett and Bryce did great work.
Mary Kluczynski-Jean
I rarely leave a review, however, I’ve been w Purtill for many yrs and they always get it right, needed a second opinion on a tankless h2o heater,, another co said I needed a new one, Shawn, Gary and Brendon all showed up in sequence and fixed the old one,, they literally saved me thousands of dollars and have always taken care of my home and plumbing,, Highly recommend if you are new in town or scared to commit!
Ken Hoffman
We had an emergency where our septic water was backing up into our basement. Mike was here in under 30 minutes from my first phone call. He scheduled his crew to come out first thing the next morning, they quickly identified the problem, and in under 2 hours had the issue fixed. Very professional and knowledgeable. Best things, the repair was very reasonable price wise. Can't recommend Purtill Plumbing enough!
Jayne Scherer
Class Act Company, would highly recommend Purtill Plumbing to family and friends. Excellent prompt service ,. Mike cares about his customers. Gary Strives to go Above and beyond to please.
Linda
Had them remove a garbage disposal from under the kitchen sink. Very knowledgeable and pleasant. They actually put "booties" on when they walked into the house and removed them when they had to run back to their work truck. Very respectful. They did a thorough job and cleaned up after themselves. The price paid was a bit higher than quoted (quote was given sight unseen via phone), as there was a slight adjustment that had to be made to the piping. All in all a pleasant, not grossly overpriced job. Highly recommended.
Andrew Hays
Purtill Plumbing is our go-to plumbing service for any needs we have. Mike and has team have helped with our basement sink issues in south Buffalo and now shower leaks, running toilets, etc. at our new house in OP. He is very fast, reliable and great communication. Highly recommend Mike and his Team. Brendan is a tech who’s been out multiple times and is also great to work with.